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We are dedicated to meeting the needs of instructors, trainers, students, and professionals -
like you - by answering your call.
Answering Your Call. We do so by providing the most up-to-date and accurate
materials on the market. Our materials are written to fit your needs and are designed
for training, certification preparation, promotional assessment, college programs,
and/or reference libraries. Our materials are written to the most current and
applicable standards.
Customer Focus. We listen to the needs of our customers and develop materials
based on that input. We develop and publish the best materials possible through
our technical review process, advisory boards, surveys, and end-user comments.
Expert Contributors. Our materials go through an extensive review process.
Though our materials are written by experts in the field, we also rely on reviews
by other experts and instructors to ensure that market needs are met and to validate
the materials so that they are technically accurate.
Customization. Our materials are customizable to fit your needs. You can
add local requirements, add your logo to brand your organization, or choose
another solution.
Customer Service. Our customers are important to us and we provide excellent
customer service. Whether you speak with one of our customer service reps or
your sales representative, you will get the help you need.
Industry Commitment. We are involved in various emergency services
organizations, and also contribute to organizations such as the National Fire
Academy Alumni Association, American Red Cross, and the James O. Page
scholarship fund, among others.
OUR MATERIALS
Books. Our textbooks are written to meet the needs of learners. They are easy to
read and include safety tips, stories, and other information that helps the student
apply the material to real life experiences. We apply our many years of publishing
experience with our authors’ expertise to provide excellent student texts.
Multimedia. High-quality and award-winning videos, DVDs, and electronic products
assist both learners and instructors with skills and concepts in an effective way.
Learner Support. Our student workbooks, exam prep guides, and online programs
are developed to help students study for certification and promotional testing.
Instructor Resources. We recognize the need for complete teaching packages.
We provide fully editable instructor materials with nearly all of our materials.
Transition guides, PowerPoint™ presentations, and secure testbanks are among
the important resources we offer. Please see descriptions of our curriculum listed
with corresponding products, as well as electronic support materials.
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